Volunteer at an Operation Christmas Child Processing Centre

Thank you for your interest. We will list opportunities for volunteering at our processing centres for our 2021 campaign here from September onwards.


A vital part of the Operation Christmas Child year takes place behind the scenes in the weeks that follow Drop-off Locations being open. It’s during this period that thousands of generous supporters donate their time to manually check hundreds of thousands of shoeboxes for safety and customs compliance before they’re sent to children in need around the world.

Volunteers share their experience…


A great experience for all the family…

“I took my wife and three boys to the warehouse in Oldbury.  We were going to do just the morning, but we ended up staying all day.  We all loved it and will definitely go and help again.  That place in Oldbury is like a little piece of heaven.  My boys had been learning about the love of God at kids’ church the Sunday before.  When we came back one of them said to me, ‘It was great to be able to send God’s love to children who need it.’  It was so great to hear my child say that.”

Stuart T

Prioritising safety

The health and safety of our staff, local partners, and beneficiaries is of utmost importance to us. We safely operated with comprehensive Covid-secure arrangements in our Processing Centres in 2020 without having to suspend activities at any time. We will continue to implement whatever arrangements are necessary and appropriate in November 2021 taking full account of UK government guidance.

Regional Processing Centre Locations Announced For 2021!

We can now confirm the locations we are planning to process shoeboxes for the 2021 campaign.

Regional Processing Centres: (Open for 4 weeks in November – December)

• West Midlands – Oldbury
• South East – Tonbridge
• North West – Leigh
• West Anglia – TBC

Pop-Up Processing Locations: (Most locations will be open for 2-6 days of processing, dates to be confirmed)

• Belfast
• Glasgow
• South Wales
• Bristol
• Newcastle

We are currrently building a booking system for volunteers to register and book sessions for volunteering in our processing centres. This will be available in September.

Thank you for considering partnering with us in this way to bring ‘Good News and Great Joy’ to the world’s children.

Your shoebox gift with Operation Christmas Child:

Inspires Joy
You'll be giving unimaginable excitement and hope to children in need around the world.

Reaches further
Partnering with Operation Christmas Child ensures shoeboxes get to hard-to-reach groups.

Shares God’s Love
Your shoebox will reach a child in need through one of over 75,000 local churches sharing the Good News of life and hope in Jesus in a child-friendly way.

Is Specially delivered
You can rest easy knowing your shoebox gift will be delivered through church and community leaders who've been trained to prioritise safety and lead well-organised celebrations.