Responsible for the development of all aspects of the organisations’ (Samaritan’s Purse and the Billy Graham Evangelistic Association) data strategy to enable us to grow our supporter base and income in the future. The role will lead the strategic transformation of the CRM database to enable the optimisation of our supporter communications.
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This is a unique opportunity for an experienced IT Manager to manage the day to day IT operations of the UK headquarters for the Evangelical Charities of Samaritans Purse and the Billy Graham Evangelistic Association.
The IT Manager is a new role and will manage a sole Service Desk assistant. Together, you will ensure the service desk team deliver consistently excellent service to our staff and partner along our global IT strategy.
IT Support Analyst
The IT Support Analyst will work within the organisation to respond to incidents and service requests in the following ways: personal interaction, professional ticketing system, telephone and email. The IT Support Analyst would deploy, install, image, support, and maintain end-user computing hardware and applications. In addition, the IT Support Analyst would also be able to analyse and document problems to provide resolution or determine if escalation to higher tier support is required. They will also provide strong customer service via written, telephone, and personal communication.
There are various overseas opportunities working with Samaritan’s Purse. If you are interested in finding out more please visit the Samaritan’s Purse USA website. If you have any questions or queries relating to any of these international roles, please direct your enquiry to Rebecca Cooper, the Recruiting Coordinator in the US. She can be contacted on 001 828-262-1980 or email@example.com.