Donor Services Representative

Are you looking for a new and exciting opportunity in the New Year at the heart of two major Evangelical charities?


We are looking for an outgoing and energetic person who enjoys interacting with people and providing excellent supporter care. This is a varied and exciting role at the heart of Samaritan’s Purse and the Billy Graham Evangelistic Association. You would take and manage donations, maintain our supporter database, respond to supporter enquiries and share your faith by interacting and praying with our supporters.

We are often the first point of direct contact for both charities, and our primary objective is to provide excellent supporter care, whether that’s handling their donation or giving prayer support by phone.

This is a great opportunity to gain experience in fundraising and charity and donations administration, and be a strong Christian witness within and outside Samaritan’s Purse and The Billy Graham Evangelistic Association.

You will need to:

  • be quick to learn – you don’t need experience, you will be trained in all aspects of our work, including Operation Christmas Child and our key projects
  • have a natural, clear and confident telephone manner, and be happy to take incoming calls as well as make proactive calls out to our supporters
  • have good PC skills, particularly knowledge of Microsoft Office packages (e.g. Excel, Word), and the ability to quickly learn how to use new packages such as our database system
  • be a good team player to help meet team and project deadlines
  • be comfortable working in a very busy environment.

If you are interested in this position, please apply with a CV and covering letter. If you would like more information about Samaritan’s Purse, our Operation Christmas Child project or Billy Graham Evangelistic Association, please visit our websites.

This role will require a basic DBS check to be carried out.

In accordance with the Equality Act of 2010 and due to both the nature and context of the role there is an ‘occupational requirement’ for the post holder to be a committed Christian. The job holder should be committed to the purpose of Samaritan’s Purse and the Billy Graham Evangelistic Association and be able to demonstrate enthusiasm for the Christian purposes of the organisations and be able to live out, hold to, support and contribute to its Christian ethos.


Closing Date:  31 January 2022


Donor Services Representative Application

Max. file size: 5 MB.
Max. file size: 5 MB.